REMSA’s Community Health Programs (CHP) are a result of the Health Care Innovation Award from the Federal Department of Health and Human Services (HHS) and will create new care and referral pathways which assure patients who have entered the 9-1-1 emergency medical services system with urgent low acuity medical conditions receive the safest, and most appropriate, levels of quality care. In cooperation with the community’s health care partners, these programs will safely improve patient-centered care, improve patient satisfaction, and reduce ambulance transports, emergency department visits, hospital readmissions, and overall health care costs. Services are provided at no charge to the patient or caller. This program is funded by grant #1C1CMS330971-01-00 from the Department of Health & Human Services, Center for Medicare & Medicaid Innovation. The grant is part of the national Health Care Innovation Awards, and the purpose of this national program is to “identify, test, and spread new models of care and payment that continuously improve health & healthcare for all Americans.” The goal of REMSA’s Community Health Programs is to improve early access to the most appropriate and safest levels of quality care and reduce health care costs for Washoe County residents.